At Moon Wood, we are dedicated to getting your orders to you as quickly and safely as possible. In this Shipping Policy, we outline the details of our shipping procedures to you.
Shipping Costs:
At Moon Wood, we offer the following shipping options:
Please note that the shipping costs and delivery times listed above are estimates only and may vary based on your location, holidays and the size and weight of your order.
Processing and Handling Time:
We make every effort to process and ship your order as quickly as possible. Most orders will be processed and shipped within 2 - 3 business days. However, please note that during peak periods, it may take longer to process and ship your order.
Please Note: Our carrier has taken every precaution to ensure that our customers and the delivery workers are safe. While this may mean an unavoidable delay in some deliveries during COVID-19, we would like to extend our thanks for your patience and understanding during this time.
Shipping to Multiple Addresses:
At this time, we are unable to ship to multiple addresses within a single order. If you would like to send items to multiple addresses, you will need to place separate orders for each address.
Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the status of your order on the related Shipping Carrier website or our track order status page.
International Shipping:
At this time, we are only able to ship to addresses within the United States. We apologize for any inconvenience this may cause.
Returns and Refunds:
If you are not satisfied with your order, you may be eligible for a return or refund. Please refer to our Returns and Refunds Policy for more information.
Contact Us:
If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact us at hello@moonwoodwear.com. We are always happy to help.
